Support

Thank you for trusting us with your business. We want you to be 100% satisfied with your mysuccess planner. In the very unlikely event that the planner doesn’t meet your expectation we are here to help you

Our return policy lasts for 15 days. If 15 days have gone since the date of your purchase, unfortunately we can’t offer you refund or exchange

To be eligible for a return, your product will need to be unused and in the same condition you received it in. It must also be in the original packaging

If it’s in the resellable condition with receipt or proof of purchase you will be reimbursed the total amount of your purchase excluding courier fee.

If not unfortunately your refund will not be processed

Please get In touch via email info@mysuccessplanner.co.za for our shipping address

Once your package is received and approved your refund will be processed. Please allow for 10 working days for the payment to show on your original method of payment

In the unfortunate event that your shipment was damaged or with defects please email us a clear picture of your package to info@mysuccessplanner.co.za and we will assist you with our exchange process

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund the cost of your shipping cost will be deducted from your refund.